Returns & Exchanges

At Porter Art Guild, we want you to be completely satisfied with your home decor and art pieces. If your purchase doesn't perfectly fit your space, we offer a 30-day return window for items in their original condition.

1

Initiate Your Request

Visit our online portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully repackage your items in their original gallery-grade packaging to ensure they are protected from damage during transit.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and attach it securely to the outside of your return box.

4

Receive Your Refund

Once our curators inspect the returned artwork, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing