Returns & Exchanges
At Porter Art Guild, we want you to be completely satisfied with your home decor and art pieces. If your purchase doesn't perfectly fit your space, we offer a 30-day return window for items in their original condition.
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully repackage your items in their original gallery-grade packaging to ensure they are protected from damage during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it securely to the outside of your return box.
Receive Your Refund
Once our curators inspect the returned artwork, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
