Frequently Asked Questions

Everything you need to know about bringing curated art into your home.

How do you ensure the quality of the artwork?

Every piece at Porter Art Guild is printed on museum-grade cotton canvas or archival matte paper using fade-resistant Giclée inks to ensure lasting vibrancy and detail.

What is the typical shipping timeline?

Most orders are processed within 3-5 business days. Once shipped, domestic delivery usually takes between 5-10 business days depending on your location.

Do you offer custom framing options?

Yes, we offer a selection of handcrafted wood frames in various finishes including oak, walnut, black, and white to complement your home decor.

What is your return policy for home decor items?

We offer a 30-day satisfaction guarantee. If your art arrives damaged or doesn't fit your space as expected, you can return it for a full refund or exchange.

Are your products sustainably sourced?

We prioritize the environment by using FSC-certified wood for our frames and eco-friendly packaging materials wherever possible to minimize our carbon footprint.

Can I track my order once it has been placed?

Absolutely. As soon as your order ships, you will receive an email confirmation containing a tracking number and a link to monitor its progress to your doorstep.